Talk to us
Have a question, stuck on something, or wondering if Mizantiq is right for you? Reach out in Arabic or English — we’d love to hear from you.
Email us
The best way to reach us for anything about your account, a charge, a refund, or a bug. Write in English or Arabic.
support@mizantiq.comPhone & WhatsApp
WhatsApp is usually faster than a call, and you can send a screenshot of whatever went wrong.
Privacy & your data
To access, correct, export, or delete your personal data, or to ask how we handle it, use the privacy address so the request is logged properly.
privacy@mizantiq.comWhen we reply
Phone and WhatsApp: Sunday to Thursday, 10:00 to 18:00 (Cairo time, UTC+2).
Email: within one business day for most questions, and within five business days for a refund decision. Email us any time — we read messages outside those hours too.
You might not need to write
A few things are already answered in full:
- What each plan costs and includesPricing→
- Refunds, cancelling, and what happens to your dashboardsRefund Policy→
- How your files and data are handledPrivacy Policy→
- The terms that govern your accountTerms of Service→